Brand Overview
Lolly Spins is a relatively new online casino brand that has been gaining popularity among players in recent times. The website offers an extensive collection of games, attractive bonuses, and secure payment options. Established in 2020, the casino boasts a modern design, user-friendly interface, and multilingual support.
Registration Process
Creating an account on Lolly Spins is a straightforward process that can be completed within minutes. New players must click on the "Sign Up" button at the top right corner of the homepage and enter their lolly-spins.net email address, username, password, and other personal details. The website also provides an option for registering through social media platforms such as Facebook or Google+. Once registered, users need to verify their account by providing identification documents and proof of residence.
Account Features
After completing the registration process, players can access various features on Lolly Spins’ platform. These include a personal cabinet with customizable settings, game history, transactions, and communication options for customer support staff. The website also allows for multiple account management in case users have accounts from different countries or operators. Additionally, players can receive personalized recommendations based on their gaming preferences.
Bonuses
Lolly Spins offers an enticing array of bonuses to both new and existing players. When opening a new account, players are eligible to claim up to £500 as a welcome bonus across three deposits:
1st Deposit: 100% match up to £200 + 25 free spins 2nd Deposit: 50% match up to £150 + 30 free spins 3rd Deposit: 75% match up to £150
Other promotions available on the website include daily rewards for loyal customers, tournaments with massive prizes, and seasonal offers during holidays. The casino also has a loyalty program called "Lolly Rewards" that awards players points based on their wagers, allowing them to redeem cashback, free spins, or merchandise.
Payments and Withdrawals
Lolly Spins supports various payment methods for both deposits and withdrawals, including bank transfers, e-wallets like Skrill and Neteller, credit cards (Visa and Mastercard), and debit card. The minimum deposit amount is £10, while the maximum withdrawal limit varies depending on the payment method:
- Bank Transfer: £5,000
- E-Wallets: £20,000
- Credit/Debit Cards: £30,000
The website claims that withdrawals are processed within 24 hours, but may take up to three business days due to banking and security checks. Players can track their transactions through the "Transaction History" section of their account.
Game Categories
Lolly Spins boasts an impressive collection of games across various categories:
- Slots: More than 2,000 titles from providers like NetEnt, Microgaming, and NextGen Gaming.
- Table Games: Over 100 variations, including classics (Roulette, Blackjack), Baccarat, Craps, Casino Hold’em, and more.
- Live Dealer: Authentic live dealer games powered by Evolution Gaming.
Players can filter their search results using the game category or provider. The website also provides access to exclusive titles that are only available on Lolly Spins.
Software Providers
Lolly Spins partners with over 20 renowned software providers in the industry, ensuring an extensive selection of high-quality games:
- NetEnt
- Microgaming
- NextGen Gaming
- Playtech
- Betsoft
- Evolution Gaming (Live Dealer)
- Yggdrasil
More notable providers include Big Time Gaming, Quickspin, and Push Gaming.
Mobile Version
Lolly Spins offers a fully-optimized mobile version that allows users to play games on-the-go using their smartphones or tablets running iOS 11+ or Android 6+. The website uses HTML5 technology for seamless transitions between devices. Players can access all account features through the mobile app, with support for most popular languages.
Security and License
Lolly Spins operates under a valid license issued by Curacao (GCLH/CUR), ensuring strict adherence to gaming regulations. Security is maintained through an SSL encryption system using 128-bit keys from trusted organizations like Comodo Group. Furthermore, the website uses random number generators to ensure fairness in all games.
Customer Support
Lolly Spins provides several channels for resolving issues or questions about the service:
- Live Chat: Available 24/7 with a maximum wait time of two minutes.
- Email: support@lollispin.com – response times within 30 minutes.
User guides, FAQs, and self-help resources are available through a dedicated support section on the website. Players can also access online games via their mobile device using the customer support number (UK: +44-203-6081-500, International: +353-1904-8600).
User Experience
Lolly Spins scores high in terms of user experience due to its:
- Visually appealing and clean design with easy navigation
- Responsive platform suitable for both desktops and mobile devices
- Multilingual support in multiple languages including English (default), Spanish, German, Italian, Swedish, Norwegian, Finnish, Dutch, Polish, Russian, Portuguese
- Convenient transaction options
Performance
While some features like customer support and processing times may require improvement, Lolly Spins shows promising results across various aspects:
- Wide game library with a range of genres
- Variety in promotions, tournaments, and bonuses for existing customers
- Competitive rewards through the loyalty program (Lolly Rewards)
In conclusion, our evaluation reveals a solid foundation at Lolly Spins. Although areas such as customer support and payout processing times may require fine-tuning to compete with industry leaders, this casino brand holds an advantage due to its extensive game selection, flexible bonus systems, secure payment options, modern user interface, multilingual accessibility, and a well-designed mobile app that rivals the full-fledged desktop experience.
